
What is Coaching?
Why do you predominantly coach over the telephone instead
of in person?
How is coaching different from therapy?
Can’t my friends do this just as well?
Why does coaching work?
Who hires a coach?
Coaching is about empowering clients. It's a new profession, and coaches:
I have found that coaching is often more effective and efficient for the client when conducted over the telephone. The reason is that we spend a lot of energy, when interacting in person, distracted with the body language of the other person, making sure our own body language is appropriate, sometimes distracted by other visible elements such as pictures, a dusty table, etc. When the coaching is held over the phone, all of that energy can be focused inwardly, to find the answers from within. The client may close his/her eyes, pace, take notes without worrying about how the coach may perceive such actions. The client’s voice tells the trained coach quite a bit of information about the client's state of mind, which may reveal some interesting insights for the client to ponder. Conducting coaching over the telephone also saves the client time and enables him/her to even ‘meet’ during a work/lunch break.
Broadly speaking, coaching doesn’t get into healing the past or trying to understanding human behavior. We leave that up to the client to know and figure out. Coaching helps clients to move forward and set personal and professional goals that will give them the life they really want to be moving towards.
Friends are great! However a friend often can’t be objective, nor do they often want you to change and grow very much. A trained coach has the skills and resources to provide a structure and process to help you move towards your goals. A coach also can provide the objective messages that no one else in your life will tell you. Have a coach and a best friend!
Coaching works for several reasons:
People who are at the top of their field and want to stay there, or those who want to be. People at the top of their field are looking for someone to tell them what they need to hear, sometimes the hard truth. They value the outside objective perspective of a coach who doesn’t have any hidden agenda or conflict of interest.
I offer 4 levels in order to meet the needs of my clients for the following reasons:
First, of course, is from a budgetary stand point. I don't want money to stand in the way of you moving forward towards your goals.
The second reason is urgency. Perhaps you are between jobs and want to fully leverage this opportunity of time to fully explore different options. Working on a weekly basis would probably make sense here. Or, perhaps you want to start planning out your retirement strategy targeted to occur a few years out. In this case the Bronze level may make more sense.
Next is the situation of time. Executives often find themselves in the situation that as soon as they hang up the phone with his/her coach, their direct reports or family are demanding his/her attention. For this reason executives often choose the Platinum level as it provides a weekly forum for being able to strategize and bounce around ideas.
Finally, and perhaps most importantly is the factor of the clients personality. Some clients do a lot of their work between calls, and use coaching for staying on track and navigating a few glitches. Others find that they do their best work thinking out loud. These clients can make tremendous shifts during the calls, as hearing themselves talk things through can often lead to aha moments. In this case the Gold or Platinum levels provide the longer, more frequent sessions to provide the environment for the client to rapidly reap the benefits of coaching.
All monthly retainer fees include quick calls and unlimited email support between sessions.